1. About these terms
These Terms & Conditions govern your use of the Klinikid website and services. By using this website you agree to these terms.
2. Services
Klinikid provides information and booking-related services for pediatric and neonatal care, including doctor appointments, clinics and partners, workshops, resources and a parent community. Content on this website is for information and general guidance only.
3. Medical disclaimer
Information on this website does not constitute medical advice and is not a substitute for a professional consultation with a qualified doctor. If your child requires urgent medical attention, contact your nearest emergency service immediately. Features such as second opinions and teleconsultations are for sharing information with a named specialist and are not intended for emergencies.
4. Appointments and workshops
Bookings are subject to availability and to the policies of the relevant doctor or clinic. Please arrive in time for your appointment and inform the clinic if you need to reschedule or cancel. Charges for workshops and appointments follow the details shown at the time of booking.
5. Payments
Payments are processed securely through our payment provider, Razorpay. By completing a payment you confirm that the payment details you provide belong to you or are used with authorisation. Refunds, where applicable, follow the policy of the relevant provider and applicable law.
6. Your responsibilities
You agree to use this website lawfully and not to misuse it, attempt to access restricted systems, or share content that is unlawful or harmful.
7. Privacy
How we handle your personal information is described in our Privacy Policy, which forms part of these terms.
8. Intellectual property
All content on this website, including text, graphics, logos and software, is the property of Klinikid or its licensors and may not be reproduced without prior permission, except as permitted by law.
9. Limitation of liability
To the extent permitted by law, Klinikid is not liable for damages arising from use of this website or its content, or from arrangements made with third-party doctors, clinics and partners, except where liability cannot be excluded by law.
10. Changes to these terms
We may update these terms from time to time. The latest version will always be available on this page.
11. Governing law
These terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction over any disputes.
12. Contact
For questions about these terms, contact us by phone at +91 7631 172 857 or on WhatsApp at +91 7631 172 857.